In this post, you will read some of the well-known MFA frequently asked questions and each answer.

Question 01 : The user mistakenly removed authenticator app from its mobile phone, and now the Additional security verification option is unavailable to configure it again. How it can be managed?

Answer : Sign in the Additional security verification page and configure the verification option from there.


Question 02 : How can I disable the MFA from a user account.

Answer : There are two ways someone can disable MFA from a user account.

  1. From the Azure Portal, select Azure Active Directory  – UsersMulti-Factor Authentication

Select the user and on the right-hand menu select disable (the user in my example is already disabled)

2. You can use conditional access to allow or not allow MFA to user accounts.

Useful links

Enable per-user Azure AD Multi-Factor Authentication to secure sign-in events



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