Visual Studio Error Message: We could not refresh the credentials for the account

Problem: While trying to refresh a Visual Studio license return the following error message:

Solution: To solve the problem we must execute the steps below.

1. Close down Visual Studio
2. Go to “C:\Users\{username}\AppData\Local\.IdentityService”
3. Rename “IdentityServiceAdalCache.cache” file as shown below.
4. Restart Visual Studio, log in and check if the problem has solved.